Terms of Service
Last Updated: June 1, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Timeground LLP ("Timeground", "we", "us", or "our"), concerning your access to and use of the https://www.timeground.in website as well as any other media form, media channel, mobile website, or SaaS application related, linked, or otherwise connected thereto (collectively, the "Site" and "Services").
2. Description of Services
Timeground LLP is a software development agency and SaaS provider. We specialize in creating multi-tenant architectures, AI solutions, and integrating third-party services. As a designated Tech Provider, we facilitate integrations with the Meta WhatsApp Cloud API for our clients, enabling business messaging capabilities within our SaaS platforms.
3. WhatsApp Integration Specifics
When using our Services to integrate with the WhatsApp Cloud API, you agree to abide by all applicable Meta Business and Commerce policies. Timeground acts solely as a technology provider. You remain responsible for the content of messages sent and ensuring you have obtained explicit, compliant opt-in consent from your end-users prior to sending any communications via WhatsApp.
We reserve the right to suspend or terminate your access to our WhatsApp integration tools if we receive notices of policy violations from Meta or uncover malicious, spam-like, or fraudulent activity.
4. User Representations
By using our Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and you agree to comply with these Terms; and (4) your use of the Services will not violate any applicable law or regulation.
5. Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without written permission from us.
- Use the Services (especially our messaging integrations) to send unsolicited, spam, or unauthorized marketing materials.
- Engage in any automated use of the system, such as using scripts to send messages or utilizing data mining, robots, or similar data gathering and extraction tools without authorization.
6. Limitation of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages.
7. Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
8. Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Timeground LLPEmail: legal@timeground.in
Billing: billing@timeground.in